ClearFiber

Located in West Virginia, ClearFiber is a distinguished telecommunications and Internet service provider specializing in fiber-optic Internet, high-speed Internet, and integrated phone and television services. Since 2017, it has been committed to delivering 1GIG and 10GIG services to both homes and businesses, ensuring affordability and accessibility.

ClearFiber has been actively servicing regions, including Morgantown, Westover, Star City, Cheat Lake, Fairmont, Monongalia, and Marion Counties in West Virginia and Waynesburg and Washington Counties in Pennsylvania. Over the years, the company has made significant strides in upgrading its infrastructure, expanding its team, and augmenting its equipment to support the latest technological advancements and maintain high-quality customer service.

Providing Fiber-Optic Internet Service to Cities and Neighborhoods

ClearFiber offers an essential service by providing cost-effective and rapid Internet to rural areas, a service that has become increasingly crucial. Recent statistics from the Federal Communications Commission (FCC) indicate that approximately 24 million Americans still lack home broadband Internet service, with 28% located in rural areas.

In its mission to provide reliable and unrestricted Internet access, ClearFiber has been proactive in extending broadband services to underserved communities. Notably, it has installed a broadband network through Greene County and Washington County, Pennsylvania, enhancing connectivity for over 2,000 homes previously without high-speed Internet or facing unreliable services.

Furthermore, the company is dedicated to delivering exceptionally high Internet speeds. It has developed a new fiber-optic network aimed at connecting households and businesses with unprecedented gigabit speeds at affordable prices, which are approximately 100 times faster than traditional cable services.

With ClearFiber’s fiber-optic Internet service, customers experience seamless downloading and video streaming capabilities. Businesses benefit significantly by being able to send and receive large files effortlessly and conducting smooth operations on platforms like Zoom, Teams, and Google Meet without interruptions.

The service allows users to engage in gaming, upload, and stream on platforms such as Netflix, Hulu, Apple+, Peacock, Paramount, and others without any buffering. High-definition movies can be downloaded in just 10 seconds, and up to 100 photos can be downloaded in about three seconds.

Fast upload speeds facilitate easy file sharing with friends and colleagues and support clear, uninterrupted video calls through applications like WhatsApp and Skype.

ClearFiber collaborates closely with cities to ensure the construction and installation necessary to bring fiber-optic Internet to businesses and residents is successful.

Customers appreciate the affordable pricing, the quality of the high-speed connection, and the company’s effective troubleshooting services. One customer, after transitioning from a primary cable provider, praised the company, stating, “ClearFiber goes above and beyond.”

HD Quality Phone Service for Enhanced Customer Experience

ClearFiber’s phone service is enhanced with high-definition (HD) audio quality. Using wideband audio technology, the service provides a seamless calling experience, superior call quality standards, and effective noise reduction.

This HD phone service is crucial when employees interact with customers. It ensures clear and efficient communication, thus enhancing the overall customer experience with the business.

Television Packages Available

ClearFiber offers a variety of high-definition television packages tailored to meet diverse entertainment needs. Whether customers are fans of sports, movies, news, or TV shows, they can choose from several options: the Pro package with 37-plus channels, the Advanced package with 60-plus channels, and the Ultimate package with over 80 channels, including premium channels such as HBO, Cinemax, Showtime, and Starz.

Moreover, customers can access these television services through any Roku device, which ClearFiber provides for a monthly fee.

ClearFiber’s Business Solutions

ClearFiber presents a suite of essential business solutions, which include:

• Internet Services: Catering to both small and large companies.
• Security: Providing firewall installations to protect against cyber threats.
• Phone Service: Scalable solutions that grow with the needs of businesses.
• Fiber: Utilizing both AirFiber and Fiber networks for optimal performance.
• 24/7 Support: Ensuring that staff is always available to assist businesses anytime.
• Data: Facilitating connections across multiple office locations.
• TV Service: Partnering with DirectTV to offer a comprehensive range of television services.
• IT Management: Offering expertise in internal information technology support to save companies money and ensure quality service.

These packages are designed to accommodate various business needs, each supported by 24/7 technical assistance.

ClearFiber’s commitment to business clients is reflected in the fact that 98% of customers never need to contact support post-installation—they enjoy seamless service.

Working with Communities

ClearFiber's mission extends beyond merely providing Internet, phone, and television services; it actively contributes to community welfare. One significant initiative is its support for the Scott’s Run Settlement House in Osage, West Virginia, which addresses food insecurity in Monongalia County.